• Who are the artists licensed by Canvas River?

Canvas River sources its artists from around the globe, providing us with an international selection of superb talent.  These artists are hand picked by our art director, and new artists partner with us on an ongoing basis to ensure an ever evolving selection of artwork to choose from.  While we have licensed the artworks to bring you limited reproductions, our artists own the copyright to their work, all rights reserved.

  • Do you sell original artwork?

The paintings that we sell are not originals, they are 100% hand painted reproductions.  This being the case, there will be slight variations from the original displayed on our site, making each piece in and of itself a unique piece of art.  If an original artwork is desired, Canvas River can put you in touch with your artist of choice.

  • How are the art works made?

    Our hand painted reproductions are 100% hand painted in the highest quality oil and acrylic paints by a specially sourced team of artists.  They are then stretched onto Australian kiln dried frames, with gallery wrapped edges, and are ready to hang.

    Our canvas prints are vivid colour, fade-resistant, waterproof and UV coated.  Like the hand painted artworks, they are also stretched onto Australian kiln dried frames, with gallery wrapped edges, and are ready to hang.

    • Should I order a print or a hand painted reproduction?

    If you would like an exact replica of the artist's painting, but without paint texture, you should order a print.  If you would like an authentic painting, then you should order a hand painted version of the artist's work, taking into account that it will not be an exact replica.

    • Tell me about your cushions

    Our cushions are printed on a polyester canvas and are for indoors only.  They are machine-washable, however we recommend that they be washed separately the first time.

    • How much are shipping costs?

      For Australia, we charge a flat shipping rate of $9.95.  If you have ordered a custom size (particularly an oversized canvas), there will be an extra shipping fee.  International costs vary and will be quoted per purchase.  If shipping is desired outside of Australia, please contact us (sales@canvasriver.com) for a quote before buying your artwork.

      • How soon will I receive my order?

        Hand painted works will be ready in 4 - 6 weeks.  Canvas prints will be ready within 3 weeks.  Special projects (larger / different sizes, custom orders etc) will be quoted a dispatch time.  Canvas River cushions will be ready within 4 weeks.

        • What happens if my artwork is damaged in transit?

        All of our canvases are packaged safely and securely for transit, however, if some damage occurs, we will replace your artwork at no cost.  Please contact us within 7 days of receiving your goods. 

        • Do you have a guarantee?

        Yes.  We at Canvas River are so convinced that we have the best quality and service that we are offering a full money back guarantee, regardless of the reason.  You'll have seven days to own your new artwork, and if at that time you feel that you are unhappy with our product, you can return it to us.  All we ask is that you let us know why so that we can improve our services, and that you pay for the return shipping.  See our refund policy at checkout for more information.

         * Please look under Services for information on custom orders, commissions and consulting.

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